Managed Services

A long-term partner empowering business success

As technology advances rapidly, the IT infrastructure that suits your business today might not be the best fit tomorrow. It's tough to keep track of all the changes, and having a team of experts in-house can be expensive and impractical.

Outsourcing your IT needs to IT Custom Lab takes that weight off your shoulders, freeing up your time to concentrate on revenue-generating activities and innovation. We'll ensure your IT infrastructure is cost-effective, low-risk, and efficient, boosting your productivity and competitiveness. Plus, you can count on us to provide the necessary scale as your business expands.

Unleash your team from the hassle of IT and unlock their full potential to accomplish much more.

We are an Australian-based Managed Service Provider that offers exceptional outsourced IT solutions from start to finish, making us the perfect long-term IT partner for your business.

Achieve a competitive edge with Managed IT Services

We work swiftly, proactively, and strategically to revamp your business using innovative outsourced IT solutions. Our collaborative, agile, and personable service approach allows us to handle day-to-day IT tasks, mitigate risks, and oversee your infrastructure to deliver tangible outcomes that benefit your business.

Choosing IT Custom Lab as your IT management partner means you'll have access to our unparalleled services. We harness the power of IT to give you more time to focus on the aspects of your business that matter most - your people, your customers, and your growth.

Service Desk

IT support for your team when they need it.

Our managed IT Service Desk offers an extra set of hands to your in-house IT team, whether through remote support or on-site assistance, allowing you to free up valuable resources for other crucial tasks. Our team provides the fastest, most efficient, and friendly IT support addressing your organization's technology needs.

We offer a cost-effective and secure solution to enhance your business without hiring new staff, providing you with a wide range of IT support services to ensure your business operates at its best. Choose our managed IT Service Desk for all your IT support needs and experience the benefits of a hassle-free and efficient IT environment.

Managed Endpoint

Enable your team to excel, regardless of their location

With the surge in remote work, many organizations struggle to manage equipment, software updates, and provide adequate support for their staff. The pressure to deliver a secure and seamless experience for everyone, no matter where they are, is mounting. Our Managed Endpoint solution offers a simple, unified, and easy-to-manage business environment that includes managed endpoints for workstations and devices, managed applications for business software, and end-user support.

This solution ensures that your team has access to the tools and support they need to thrive, regardless of their location. Trust our Managed Endpoint solution to streamline your IT environment and empower your team for success.

Managed Infrastructure

Relieve the stress of managing your IT infrastructure

The ever-changing landscape of IT infrastructure creates a complex web of hybrid environments for most organizations. Each new SaaS platform, server, site, or network adds layers of complexity that can be difficult to manage. Keeping systems secure, patched, up-to-date, and accessible can also be a major challenge.

Our Managed Infrastructure Services team removes this burden from your team. We handle all the hard work, managing and continuously improving your IT environment so that you can focus on what's important: strategic projects that will make a difference to your organization, your team, and your customers.

Choose our Managed Infrastructure Services to reduce your workload and ensure your IT environment is managed effectively, enabling you to achieve your business goals.

Managed Cloud

Finding the right balance of support for you

Setting up and managing your infrastructure, whether it's on-premises or in the cloud, can be a time-consuming and complex task that requires specific expertise and patience. At IT Custom Lab, we understand this challenge.

Our Managed Cloud services provide a complete outsourcing solution for the setup, maintenance, and management of your cloud services. With our experienced team, you can be confident that we will take care of everything for you.

We can help you get started with a secure private cloud infrastructure hosted by IT Custom Lab, manage your Public Cloud environment, purchase servers, implement your software licenses, configure your network equipment, and negotiate data center space to suit your specific needs.

Choose IT Custom Lab Managed Cloud services to help you strike the right balance between managing your infrastructure and focusing on your business goals.

Managed Networks

Providing reliable communication solutions

Managing multiple network sites and keeping them connected can be a daunting and time-consuming task. Without an overarching view of performance across voice and data networks, your business could be at risk.

With IT Custom Lab Managed Networks solution, you can outsource the management and monitoring of your network to our team of highly skilled engineers, freeing up your time and resources. Our scalable and customisable solution includes SD-WAN, routers, local network switches, and internal firewall, ensuring your business is always securely connected and supporting your organisation's growth.